Relay for your whole team, with a record of every call
An organization for your team, invite links, a role for each person, and every call minute by person. Team accounts are set up with you during a short demo.
Team setup in four steps By request
Built and running on our side. We switch it on for your team during the demo, so the app stays simple for everyone else.
Create the organization
Name it and pick a seat count. You become its first admin.
Invite with a link
Choose a role, optionally lock the link to one work email, and send it. Links expire after 14 days.
Manage seats and roles
Raise or lower seats, promote a manager, remove someone. Open invites hold a seat, so you never go over.
Watch usage by person
Calls, phone minutes, and spend for each person by month, with a CSV export for finance.
Roles
Three roles, enforced on the server, not only hidden in the app.
| What they can do | Admin | Manager | Member |
|---|---|---|---|
| Make calls and see their own history | ✓ | ✓ | ✓ |
| See team usage and export it | ✓ | ✓ | – |
| Invite members | ✓ | ✓ | – |
| Invite managers and admins | ✓ | – | – |
| Change roles, remove people, set seats | ✓ | – | – |
| See teammates' email addresses | ✓ | ✓ | – |
What works today, and what is next
We label everything. If it says coming soon, it is not built yet.
- By requestOrganization, roles, seats, and invite linksSwitched on for your team during the demo.
- By requestUsage by person, by month, with CSV exportRead from the same meters that price each call.
- LiveCall history with transcripts and outcomesEach person's calls and messages, searchable in the History tab. Transcripts are kept for 7 days.
- Coming soonBring your own carrier and numberAttach your own Telnyx, Twilio, Plivo, or Bandwidth account so calls show your caller ID and your carrier bills you for the line. We are still running first calls on it; try it with us in the demo.
- LiveRelay says it is an AIThe first line of every outbound call says it is an AI assistant and who it is calling for.
- Coming soonSingle sign-on (SAML, OIDC) and SCIM provisioningOkta, Microsoft Entra ID, Google Workspace. Today everyone signs in with email and password.
- Coming soonOne invoice for the whole organizationSee billing below.
- Coming soonShared call queue and approval stepsOne queue the whole team files into, and rules for which outcomes need a person to approve.
- Coming soonAudit log of admin actionsWho invited, removed, or changed whom, and when.
Per-organization usage and billing
Phone minutes are pay as you go, from $0.25 a minute, with the rate shown before every call. Browser-to-browser calls on Relay's own switch are free.
How it works today Live
Each person tops up and pays for their own phone minutes. Admins and managers see everyone's calls, minutes, and spend in one table for the month, and export it to CSV for finance.
What is next Coming soon
One monthly invoice for the organization, a shared minute pool, spending limits per person, and pay by invoice (net 30). Seats cost nothing until this is live.
Security and compliance
What is in place today, and what is not yet. Ask us about anything not on this list in the demo.
In place today Live
- Encrypted in transitHTTPS only, served from Cloudflare's network.
- Passwords never storedSalted PBKDF2-SHA256 hashes, 100,000 rounds.
- Signed sessionsHMAC-signed, HttpOnly, Secure cookies that expire after 30 days.
- Accounts kept apartEvery meter, ledger, and carrier key is stored per person. Members cannot see each other's calls.
- Short retentionCall transcripts are deleted automatically after 7 days.
- AI disclosure on every callRelay never claims to be a person.
Not yet Coming soon
- SOC 2 Type II reportNot started. We will say so here when an audit is underway.
- HIPAA business associate agreementNot offered yet. Do not send patient health details through Relay until it is.
- Data processing agreement (GDPR)Not available yet.
- Custom retention and data residencyRetention is fixed at 7 days for transcripts today.
- SSO, SCIM, and audit logSee the list above.
Walkthrough of an enterprise call
A scripted example of how Relay handles a task, not a live call. The business and numbers are made up.
Book an enterprise demo
Tell us a little about the calls your team makes and we will set up a 30-minute demo on your own use case.
What happens in the demo
We take one of your real call types, script it with Relay, and run it end to end on a test number while you watch the transcript.
You leave with the transcript, the outcome record, and a per-minute cost estimate for your volume.
No slides, no commitment. Want to look first? Try Relay yourself for free.