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Relay

Your AI that picks up the phone

What should I call about?

Tell me the task in plain words. I'll dial the number, say I'm your AI assistant, handle the conversation, and report back. If a human is needed β€” or it's your card β€” I bring you in, then resume.

πŸ“… Book a dinner table
❌ Cancel my gym membership
πŸ’Έ Negotiate my internet bill
🩺 Reschedule doctor appt
🏦 Dispute a bank charge (needs you)
πŸ’³ Pre-pay a deposit (card stays private)
Agent speaks aloud
Hear Relay's real voice on the live call
Relay always opens by identifying itself as an AI assistant calling on your behalf, and asks permission before recording β€” required in 2-party-consent states like CA, FL, PA & WA. It never reads or stores your SSN or card numbers; for those it hands the line to you.

Recent

🍝
Bella Italia β€” table for 4
Booked Β· 7:30 PM Β· window seat Β· 2m ago
Done
🏦
Your Bank β€” dispute $240 charge
Warm-transferred to you Β· resolved Β· 40m ago
Handoff
πŸ“Ά
Xfinity β€” lower my bill
Saved $384/yr Β· needs your OK Β· 1h ago
Review
Calling Bella Italia…
+1 (415) 555-0142 Β· placed by Relay
LIVE Β· AI disclosed
Voice on

Call complete

Duration 1m 48s Β· transcript saved
βœ… Table booked
Bella Italia Β· tonight
Reserved for 4 people at 7:30 PM
Window table held under "Ronen"
Confirmation texted to your phone
Synced to Cowork
Added to your calendar β€” 7:30 PM, Bella Italia
Full transcript filed in your Relay log

Call log

Every call, fully transcribed
🍝
Bella Italia
Book table for 4 Β· window seat
Today 6:32 PM Β· 1m 48s
Booked
🏦
Your Bank β€” dispute
Warm transfer Β· you verified Β· ref DSP-77421
Today 5:54 PM Β· 4m 36s
Handoff
πŸ“Ά
Xfinity retention
Negotiate bill Β· saved $32/mo
Today 5:15 PM Β· 9m 04s
Your OK
🦷
Dr. Patel β€” $75 deposit
You read card Β· Relay never saw it
Today 4:40 PM Β· 3m 12s
Paid
✈️
United Airlines
Waitlist for earlier flight
Yesterday Β· 14m 12s (12m on hold)
Added
πŸ₯
City Pharmacy
Refill status Β· line disconnected
Mon Β· 0m 41s Β· auto-retried 7pm
Retried

Info vault

What Relay may use β€” and what it forgets

Give Relay just enough to do the task

Add the basics a call might need. Every item is forgotten after the call by default. Flip a toggle to let Relay remember it for next time. SSN and card numbers can never be stored β€” Relay hands those to you live.

Task info β€” forget after call (default) Β· remember (opt-in)

Email address
ronen@… Β· forget after call
Forget
Home address
For deliveries / service visits Β· forget after call
Forget
Account / reference #
Xfinity acct, policy #, order # Β· forget after call
Remember
Name on reservations
"Ronen" Β· forget after call
Forget

Sensitive β€” never stored

Card number
Payment step β†’ Relay holds, gets you on the line to read it
Never stored
SSN / identity
Verification β†’ human handoff, or one-time forget-after-use
Never stored

Audit β€” used on your last call

Your Bank β€” dispute Β· today 5:54 PM
Last 4 of card + billing zip β€” read by you on warm transfer, not stored
Reservation name "Ronen" β€” used, then forgotten after call
Account reference DSP-77421 β€” kept (you opted to remember reference #s)
The audit is generated from the call transcript: every field Relay touched, whether it was forgotten or kept, and who handled it. Export or wipe anytime.

My number

A real line, just for your agent
Your Relay line
+1 (415) 555‑0142
San Francisco Β· caller-ID: "Relay for Ronen"
Outbound caller ID is honest. Recipients see it's an AI line, not a spoof of your personal cell.

Plans

$0 /mo
Starter
10 calls / month on a shared Relay line
Transcripts + summaries
Cowork sync
Most popular
$19 /mo
Personal Line
Your own dedicated phone number
Unlimited tasks Β· 300 call-minutes
Warm transfer to your cell + info vault
Hold-music skip + auto-retry
Scheduled & recurring calls
$49 /mo
Pro / Household
Up to 5 numbers Β· 1,500 minutes
Caregiving mode (call on behalf of a parent)
Priority routing & live human handoff
Minutes are billed at telephony cost + a small margin. Numbers are provisioned through a carrier (e.g. Twilio); porting your own number is supported on Pro.

How it works

Plugs into Cowork & OpenClaw
1
You give a task
Type it here, or hand it off from Cowork / the OpenClaw mobile agent β€” "handle this by phone."
2
Relay dials out
A real call is placed over the carrier network from your Relay number.
3
It talks, in real time
A speech-to-speech voice model listens, responds with natural turn-taking, and follows your goal & limits.
4
Brings you in when needed
Human required, or a card/SSN step? Relay holds, bridges you in, then resumes from where it left off with full call context.
5
It acts & reports
Outcome, transcript, and any follow-ups flow back into Cowork β€” calendar events, notes, confirmations.

Three trust upgrades

Warm transfer to a human. If the callee wants a person, Relay pings/dials you, bridges you in, hands off, and resumes the call with context intact.
Permissioned info vault. Give Relay only what a task needs. Forget-after-call by default; remember is opt-in; every field is audited.
Secure sensitive data. Relay never stores SSN or card data. For payments it holds and gets you on the line; identity β†’ human handoff or one-time forget-after-use.

The stack underneath

Telephony: Twilio VoiceSpeech-to-speech: OpenAI Realtime APIBrain: Claude (tools, guardrails)Memory + actions: CoworkTrigger: OpenClaw mobile
Twilio Media Streams bridges a live phone call to a realtime voice model over WebSocket; a warm transfer adds a second leg (your cell) to the same conference. Claude plans the conversation, calls tools (your calendar, contacts, vault, payment limits), and enforces guardrails. OpenClaw on mobile is the "give it a task anywhere" front door.

The honest guardrails

AI self-disclosure. Always states it's an AI calling on your behalf β€” no impersonating a human (FCC treats AI voices as artificial/prerecorded under the TCPA).
2-party consent. Asks before recording; respects all-party-consent states (CA, FL, PA, WA…).
Honors "stop" instantly β€” do-not-call / opt-out (TCPA, April 2025 rule).
PCI by avoidance. Relay never captures card data β€” the user reads it on a held line β€” so no cardholder data ever enters scope.
Stays in limits. Won't spend money or commit beyond limits you set β€” pauses for your OK.
Relay is built for calls you want made (bookings, cancellations, inquiries, follow-ups) β€” not for mass marketing or robocalling. Outbound autonomy stays inside the law and your spending limits.
Task
Log
Vault
Number
How